Director of Inspectional Services

Job Description:

The Brown University Department of Public Safety is a dually accredited (CALEA and RIPAC) department that provides the overall safety and security of the campus community. Situated physically within the Department of Public Safety, BUDPS immediately needs an outstanding individual to serve as the Director of Inspectional Services to provide oversight and strategic leadership over the Inspectional Services Bureau. The purpose of this position is to receive and respond to citizen complaints concerning police misconduct, rule violation, and/or other special confidential investigation requests; examine personnel and case records to ensure that police personnel conform to prescribed standards of conduct; conduct in-depth cases analyses and oversee the department’s recruitment/selection processes. In addition, the incumbent will represent the BUDPS on the university-wide Threat Assessment Teams.

The position supports the execution of the BU DPS strategic plan and mission at all levels across the Brown University Department of Public Safety enterprise by evaluating the quality of the department’s operations, ensuring goals and objectives are being pursued, identifying the need for additional resources and efficiency, and ensuring that control is maintained throughout the department. In addition, the individual is expected to engage the community at all levels through active coordination with the rest of the units across the Brown University Department of Public Safety Enterprise.

The Director oversees the internal affairs, citizen commendation and complaint process, and is responsible for all inspections within the department including the evaluation of facilities, vehicles, equipment, records, personnel, investigative procedures, crime reporting practices, training outcomes, patrol operations, and overall effectiveness and efficiency of Brown University Department of Public Safety. Based on these audits and inspections, the director will provide data-driven written reports and recommendations. The position reports to the Deputy Chief of Police/Executive Officer, with a dotted line to the Vice-President for Public Safety and Emergency Management.

The inspectional process compares the department’s formal expectations with actual performance. The Director must be highly effective in working with individuals and teams; have the ability to focus on results while appreciating process, and be skilled at data-driven decision-making and implementation within the responsible area.

This position is the primary contact and has delegated authority for all of the inspectional services functions for the BU Department of Public Safety, and such functions as the department’s lead in all inspectional services to ensure compliance with state, federal, university and accreditation requirements. This position will collaborate with a myriad of community members and public safety partners to advance the vision of the Brown University Department of Public Safety, in supporting the mission of the broader University community.

Collaborating with campus partners as well as external stakeholders, the ability to envision and communicate strategy, towards short & long-term objectives is critical to this position. Furthermore, a capability to effectively manage execution of these strategic initiatives shall be vital for continued success of the unit and bureau, and thereby, the entire organization.

The Director will eventually oversee a police sergeant, 1-2 non-sworn personnel, and 1-2 student employees.

Major Responsibility: Manage and provide direct oversight of the Inspectional Services Bureau 75 %

Supporting Actions:

• Oversee strategic development and operation of BU DPS Inspectional Services Processes, focusing on key performance indicators (KPI) to align the mission, vision, values, goals and objectives that inform priorities.
• Assist the Director of Finance and Administrative Services, Director of Advocacy, Engagement, and Communications, and Deputy Chief with implementation of personnel practices and decisions, including recruitment, selection, evaluation, promotions, and accountability in a manner that attracts, develops, and retains a diverse, cutting-edge, and professional workforce.
• Manage all internal investigations conducted within the Brown University Department of Public Safety. Provide reports and analyses on all investigations.
• Conduct investigations in coordination with other University departments on sensitive matters or university wide-threat assessment concerns.
• Carries out planning and survey work; receive, review and analyze operational reports; evaluates the effectiveness of the bureaus of the department, and make recommendations towards corrective action when necessary.
• Oversee background investigators and the background investigation process on candidates that have successfully completed the selection process.
• Serves on various University committees.

Major Responsibility: Strategic Planning and Operational Optimization – 25%

Supporting Actions:

• Plan and establish goals and objectives for all inspectional services efforts within the Department of Public Safety.
• Assist with the development and execution of strategic plans and surveys aligned with department priorities.
• Collaborate with senior leadership to develop and manage the DPS recruitment and selection processes, ensuring outreach and hiring align with University values.
• Coordinate with Professional Accountability and Community Compliance partners to support onboarding that reflects DPS mission, values, and expectations.
• Participates in local, state, and national campus public safety professional associations.
• Establish metrics and provides analyses for the entire department and provide data driven decision support and recommendations.
• Conducts formal and informal audits and inspections to ensure compliance with general orders and University policies.
• Fosters communications and cooperation with other law enforcement agencies, departments, and personnel.
• Work collaboratively with university leadership and campus partners to promote a positive perception of campus police and facilitate a campus environment where all students feel safe, supported, and able to learn.
• Cultivate partnerships with the Director of Advocacy, Engagement, and Communications, and the Office of Diversity and Inclusion to sustain a campus culture that is committed to the core principles of diversity and inclusion, trauma-informed practice; fostering an environment in which all members of the campus community are safe and free from discrimination, harassment, and misconduct.
• Track Public Safety Officer hours to ensure compliance with monthly requirements.
• Advises the senior leadership team on performance management feedback of employees at all levels of the agency
• Utilizes performance management data to drive planning and recommendations to improve training to reduce the use of force and citizen complaints.
• Design and manage a nationally known inspectional services process through writings, presentations and participating on boards.
• Knowledge and experience with speaking to large groups, facilitation in the classroom, one-on-one and/or in an e-learning environment.
• Oversee and maintain a learning management system to ensure proper tracking and development of all inspectional services functions.
• Oversee the management of the audit and inspection scheduling processes department-wide.
• Major Responsibility: Strategic Planning and Operational Optimization – 25%

Supporting Actions:

• Plan and establish goals and objectives for all inspectional services efforts within the Department of Public Safety.
• Assist with the development and execution of strategic plans and surveys aligned with department priorities.
• Collaborate with senior leadership to develop and manage the DPS recruitment and selection processes, ensuring outreach and hiring align with University values.
• Coordinate with Professional Accountability and Community Compliance partners to support onboarding that reflects DPS mission, values, and expectations.
• Identify and address inefficiencies in systems, processes, and workflows while ensuring best practices and lessons learned are documented and shared.
• Standardize practices across units to align with strategic goals and improve organizational performance.
• Serve as a departmental trainer and subject matter expert on inspectional standards.
• Provide evidence-based recommendations using data and research to drive strategic decision-making.
• Support the development of budgets associated with inspectional functions and ensure fiscal alignment with operational goals.

Job Qualifications:

Required:

• Bachelor’s degree with an emphasis in Criminal Justice, Police Science, Public Administration, Management, or a closely related field.
• Minimum of seven (7) years broad experience in law enforcement or related field, sworn or civilian position, demonstrating organizational and/or leadership development, project management, and/or leading cross-functional teams in the public or private sector, with training, investigations and supervisory/administrative experience.
• Experience in conducting investigations
• Understanding of contemporary law enforcement recruitment and selection stratagies
• Expertise in adult learning concepts and experience training and facilitating. Experience as a trainer.
• Experience designing and implementing a training program, to include an evaluation component.
• Ability to develop and adhere to budgets
• Experience with developing and managing strategic plans.
• Experience supervising civilians and/or sworn personnel.
• Thorough understanding of the NIMS, ICS, and familiarity with emergency management concepts.
• Organized, able to manage multiple projects meeting established deadlines.
• Ability to coordinate with multi-disciplinary first response organizations, university administrators, OGCs, etc
• Excellent computer skills and proficiency.
• Ability to work innovatively and creatively with limited resources, both independently and as a team member.
• Highly organized and attentive to detail
• Must be a team player who can maintain professionalism with respect and integrity to diverse entities while striving for excellence at all times.
• Thorough understanding of law enforcement training and reporting regulations at the federal, state, and university levels.
• Subject to a comprehensive background investigation, including psychological and medical exam.

Preferred:

• Master’s Degree
• Progressively responsible law enforcement work, including considerable experience in a supervisor capacity in supervision and administration
• Graduate of the FBI National Academy or similar type executive leadership training program
• Knowledge of Clery and Title IX.
• Thorough understanding of law enforcement community, including university policing.

Job Competencies:

• Excellent written, verbal and interpersonal communication skills to include demonstrated ability to communicate clearly and concisely and in establishing and maintaining effective working relationships with department and university staff.
• Ability to assess training needs and implement appropriate training for users.
• Ability to manage, coordinate and direct the work of union and non-union employees.
• Capacity to work professionally, and diplomatically interface with a variety of constituencies involved in law enforcement, the media and university administration.
• Excellent computer skills and proficiency using Adobe Acrobat and Microsoft Office (Word, Excel, PowerPoint, Access).
• Ability to work under deadline pressure and ability to work both independently and as a member of team.
• Strong project management skills and ability to prioritize work to meet internally and externally imposed deadlines.
• Highly organized and attentive to detail.
• Experience with and expert knowledge of various record-keeping databases.
• Must be a team player who is able to display tact, patience, and respect in dealing with people of varying temperaments and levels of knowledge under often difficult or stressful circumstances.
• Must have high level of ability to multitask with audio, visual and manual tasks.
• Skills to plan, develop and implement new administrative procedures;
• Ability to communicate clearly and effectively with a variety of audiences, including strong written communication and oral presentation skills;
• Strong team facilitation skills;
• Knowledge of the principles and techniques of project and program management;
• Strong analytical skills, including the ability to analyze and interpret complex data and policy conflicts;

Budget and Supervisory Responsibilities:

• Oversee a budget of approximately $ 50,000.
• Supervise a police sergeant, 1-2 non-sworn personnel, and 1-2 student employees

All offers of employment are contingent upon successful completion of a background check.

Benefits of Working at Brown:

Information on the Benefits of Working at Brown can be found here.

Recruiting Start Date:

2025-09-24

Job Posting Title:

Director of Inspectional Services

Department:

Public Safety and Emergency Management

Grade:

Grade 11

Worker Type:

Employee

Worker Sub-Type:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

37.5

Position Work Location:

Onsite

Statement on Equity, Diversity and Inclusion:

All positions require demonstrated ability to work collaboratively with faculty, staff, students, and other Brown and community stakeholders with diverse perspectives and demonstrated ability to contribute to an inclusive environment.

Submission Guidelines:

Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

Still Have Questions?

If you have any questions you may contact employment@brown.edu.

EEO Statement:

Brown University is an E-Verify Employer.

As an EEO employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law.

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