Purpose:
This position supports the Regional Disaster Cycle Services (DCS) department. Disaster Action Team (DAT) Service
Associates serve on a team to provide 24-hour immediate support and assistance to individuals and families who
have been impacted by a home fire or other local disaster
Responsibilities:
· Works as part of an assigned team to respond to local disasters within established time frames
· defined in the Disaster Action Team Program Standards & Procedures.
· Commits to being available during assigned shifts in RC Respond, the DAT scheduling system, and
· communicating scheduling conflicts with DAT Leadership.
· Maintains regular communication with Duty Officer and other members of the team while assigned to
· an event to ensure continuity and safety.
· Creates cases in RC Care, and complete confirmations as a second responder.
· Provides care, comfort, and compassion to clients (in accordance with Red Cross standards and
· procedures).
· Works with on-scene DAT leader to assess whether additional resources/support are required and
· communicates those needs to DAT Leadership.
· Tracks, issues, and maintains personal inventory of Client Assistance Cards.
· Attends regularly scheduled team/DAT meetings as required by Chapter/Region.
· Supports DAT capacity building by mentoring and training DAT responders on DAT responses and
· exercises when available.
· Maintains RC Care Intake Worker user access
Time Commitment: Weekdays Variable; Preferred 1+ shift every 3 per month – Renewable
Qualifications:
· Demonstrated commitment to mission of the American Red Cross.
· Remains current with all required training.
· Reliable access to a smartphone, laptop, or tablet.
· Able to respond reliably to local disasters when signed up for a shift.
· Able to follow Red Cross DAT and other related standards and procedures.
· Proficient in using RC Care and RC Respond systems and online interfaces.
· Able to work in challenging and stressful conditions.
· Must be 18 years or older.
· Must have a valid driver’s license and/or a timely, reliable way to get to the scene.
· Able to take direction from leadership.
· Strong written and verbal communications skills.
· Willingness to comply with current public health and Red Cross policies
Length of Appointment: Continuous; On-Going
Development Opportunity:
· Gain valuable training and experience while providing an invaluable service to your community
· Network and meet new people
· Develop customer service skills that last a lifetime
Training:
· Onboarding with the American Red Cross Disaster Cycle Services Department
· Online Disaster Volunteer Training in EDGE
· Ongoing training and refresher courses
How to apply
. Please go to www.redcross.org/volunteer and select Apply Now. You will then be redirected to our Volunteer Connections page. Once on the page, you will fill in the form, that says, “Create a Red Cross ID”. After you create a Red Cross ID, you will be redirected to the application page.