E-Commerce Assistant Manager

Apply at: www.esgw.org/jobs

GOODWILL NOW HIRING!

Love thrifting? Love working with computers?

Do you like employee discounts? Do you enjoy a flexible work schedule?

If so, our Goodwill E-Commerce Department is the place for you!

E-Commerce Metro ASM supervises the activities of the local metro E-Commerce department. Is cross-trained in all areas and is the “Go-To” in E-Commerce Manager’s absence. Additional responsibilities include multiple store accounts, greater volume of production and sales, multiple direct reports, and possibly multiple departments (EBooks), enhanced Inventory Management, preparation and delivery of training memos, reports, and forms. Ability to communicate effectively with Goodwill store staff and management is an essential part of this position. Act as a resource for information, guidance, and tools.

• Online sites are subject to changing and unpredictable circumstances. This position is expected to be responsive to these needs; showing initiative to accomplish the tasks at hand and being prepared to move between assignments as priorities change.
• Facilitate the orientation of new technicians into the organization and observe performance / communicate expectations
• Visit or communicate with Retail Stores weekly. Resolve any store issues or concerns in a timely manner.
• Review performance data that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness
• Monitor supplies, stay in stock, and plan for expenses per budget.

Responsibilities in the areas of:

• Financial
• Production
• Inventory Management
• Website Monitoring
• Customer Service
• Shipping
• Reports

Requirements

• Must have computer experience and be competent in internet use and a variety of computer software applications.
• Prefer profit and loss, sales, or cost management accountability experience.
• Must have strong interpersonal, communication, monetary, organizational, and decision-making skills.
• Must be able to read, write and speak the English language in order to communicate with staff and customers.
• Moderate adaptability required: work environment is occasionally hectic, and fast-paced, with irregular deadlines and/or unusual situations.

Physical Requirements

• Ability to move independently or with reasonable accommodation within the facility and community.
• Must be physically and mentally able to perform all requirements of the job.
• Able to lift and carry 20-100 pounds with team lifting or mechanical assistance
• Able to stand, stoop, bend, or carry for extended periods
• Must be able to work flexible hours, evenings, and weekends or longer shifts if needed.
• Must have reliable transportation, a good driving record, valid driver’s license, and proof of personal vehicle insurance.
• All positions require the completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment.

Experience

• 3-5 years
• Retail or comparable management experience
• High School/Equivalent

Easterseals-Goodwill offers a comprehensive & competitive benefits package including:

• Medical, Vision, Dental, and Voluntary Products
• Paid Time Off (PTO)
• 401(k) Retirement Plan + up to 4% contribution
• Tuition Assistance
• Flexible Spending + Health Savings Accounts
• 10% Discount on ESGW Services
• Employee Wellness Program
• 30% Discount at Goodwill Stores

Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness (“PSLF”) program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.

Easterseals-Goodwill (ESGW) is an equal-opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone.

Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported.

We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws.

If you need assistance or accommodation during the Application process, please inform us, and we will do our best to provide appropriate support.