E11EVEN – Luxury Director of Sales & Marketing

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Inspired by the human condition in its many forms, E11EVEN Club Hotel & Residences were created to promote an exclusive, personal and self-curated way of being. At the Residences, choice surrounds you all day long.

Whether you jetset or prefer to reset, these residences offer moments and experiences that speak to each individual’s taste and preference. Located within the creative and thriving metropolis of Miami, E11even Club Hotel & Residences perfectly reflect the vibrancy of its surroundings, people and culture.

So reimagine yourself here and get to the essence of what living your way, is truly all about.

Step into the pulse of Miami’s most electrifying luxury destination. At E11EVEN Club Hotel and Residences, we don’t just sell rooms; we curate experiences that redefine indulgence and high-energy living. As our Director of Sales and Marketing, you’ll be the architect of desire, shaping strategies that captivate the world’s most discerning travelers and tastemakers. In this role, you’ll lead a powerhouse team of Sales Managers, Catering professionals, and marketing visionaries, driving performance that exceeds expectations. From cultivating elite partnerships and growing high-value accounts to orchestrating bold campaigns across luxury consortia, social media, and global PR, you’ll ensure our brand dominates the marketplace. Your influence will extend beyond numbers; you’ll craft narratives that embody the unapologetic glamour and dynamic spirit of E11EVEN. If you’re ready to transform ambition into iconic success and position our property as the ultimate playground for luxury seekers, this is your stage.

Lead with Precision & Vision: Oversee all Sales & Marketing operations, ensuring flawless execution and timely delivery of initiatives that elevate the E11EVEN brand.
• Master the Art of Influence: Develop deep expertise in hotel operations, from VIP Services and Guest experience to Food & Beverage,so every strategy reflects a seamless luxury journey.
• Digital Domination: Drive global visibility through cutting-edge digital marketing, including social media mastery, SEO optimization, and targeted paid campaigns for affluent audiences.
• Brand Storytelling: Craft and sell a compelling narrative that fuses high-energy lifestyle with ultra-luxury hospitality, positioning E11EVEN as the ultimate destination.
• Strategic Partnerships: Forge alliances with luxury brands, lifestyle influencers, and elite local businesses to amplify reach and prestige.
• Market Leadership: Build relationships with brokers, travel advisors, corporate clients, and international investors to secure high-value business.
• Revenue Excellence: Predict market trends, set proactive strategies, and consistently exceed revenue goals for rooms, catering, and events.
• Financial Stewardship: Operate within established budgets while maximizing ROI across all sales and marketing initiatives.
• Talent Development: Mentor and inspire a high-performing team, including developing future leaders through the Manager-in-Development program.
• Sales Mastery: Drive group, transient, and catering bookings; lead active solicitation programs; and ensure accountability for top accounts.
• Luxury Experience Selling: Conduct professional, immersive site inspections that showcase the property’s distinctive features and benefits.
• Performance Leadership: Motivate, coach, and evaluate team members to uphold brand standards and deliver exceptional results.
• Strategic Planning: Direct the creation of annual revenue budgets, marketing plans, and monthly forecasts with precision and insight.
• Data-Driven Decisions: Leverage advanced sales systems to manage business intelligence, reporting, and performance tracking.

• Bachelor’s degree in Marketing or a related field preferred; advanced understanding of luxury brand positioning is a plus.
• Language of Influence: Bilingual in English and Spanish preferred, with the ability to connect across cultures and markets.
• Proven Leadership: Minimum of 6 years of progressive sales experience in a leadership role within a luxury or lifestyle hotel, independent property or resort experience highly desirable.
• Market Expertise: Deep familiarity with the Miami luxury market preferred; Las Vegas experience considered an asset for high-energy lifestyle positioning.
• Pre-Opening Visionary: Demonstrated success in pre-opening strategies, including recruiting and building high-performing sales and marketing teams.
• Luxury Network Builder: Strong relationships with brokers, travel advisors, and global luxury clientele.
• Tech-Savvy Strategist: Proficient in Windows, company-approved spreadsheets, and word processing tools; adept at leveraging digital platforms for global reach.
• Compliance & Mobility: Valid driver’s license in the applicable state required.