Firmware BIOS – Customer Solutions Architect

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WHAT YOU DO AT AMD CHANGES EVERYTHING

At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.

THE ROLE:

We are looking for a dynamic, energetic Architect Lead to join our growing team. As a key contributor to the success of AMD’s product, you will be part of a leading team to drive and improve AMD’s abilities to deliver the highest quality, industry-leading technologies to market. The Systems Design Engineering team fosters and encourages continuous technical innovation to showcase successes as well as facilitate continuous career development.

This role offers a unique opportunity to shape the next generation of Automotive, Networking, and Storage solutions. Internally, you’ll work closely with system architects and engineering teams to define and drive differentiated, elegant platform solutions across diverse hardware and software.

Externally, you’ll lead deep technical discussions with customers, architect solutions for their unique needs, Lead the debug of complex system issues and serve as the technical authority for customer programs. Success in this role requires the ability to connect the dots across domains to deliver high-performance, customized solutions.

You’ll collaborate with key engineering and business stakeholders to align priorities, track progress, and drive critical actions to closure.

THE PERSON:

• Team player with a strong sense of urgency, ownership, and willingness to dive deep to ensure business success
• Excellent communication and customer-facing skills
• Ability to build credibility, influence stakeholders, align priorities, and drive consensus toward shared goals

KEY RESPONSIBILITIES:

• Research, define, and drive FW/BIOS solutions for Automotive, Networking, and Storage applications.
• Serve as the overall systems engineer for strategic customer accounts, managing one or more programs per customer.
• Perform gap analyses and solution architecture during pre-design win engagements, influencing customers toward design wins.
• Translate customer needs into clear technical requirements across components and deliverables.
• Provide hands-on technical leadership throughout program execution, addressing complex technical challenges and ensuring cohesive solutions across domains.
• Analyze, debug, and root-cause issues on AMD processor-based platforms, and collaborate with development teams to drive resolutions.
• Train field sales and support teams on AMD product features and usage.
• Stay current with industry trends and offer recommendations to roadmap architects and development teams.
• Author technical papers, reference designs, and Application notes for internal use, NDA customers, or public publication. Represent AMD at key technical and industry events.

QUALIFICATIONS AND DESIRED experience:

• Strong development experience in FW/BIOS (UEFI, Coreboot, EDKII)
• Strong background in security technologies and concepts
• Deep knowledge of OS fundamentals and Linux programming
• Exposure to virtualization technologies and hypervisors
• Broad system-level experience across processor, platform, BIOS, firmware, and applications
• Comprehensive technical knowledge across x86, SoC, platform hardware/software, BIOS/firmware, and tools, with the ability to connect the dots across domains and deliver a systems-level perspective
• Proven track record of customer enablement and product development support

ACADEMIC CREDENTIALS:

• Bachelor’s or Master’s degree (preferred) in Computer Science, Computer Engineering, Electrical Engineering, or equivalent

LOCATION:

Austin, TX

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Benefits offered are described: AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. AMD and its subsidiaries are equal opportunity employers. We consider candidates regardless of age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status.

 

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