MEDCOM Communications Specialist

MEDCOM jobs-near-me.org EMT or Paramedic

Whensecondsmatter and coordinationsaveslives, MEDCOM is the nerve center that keeps care moving. As an Emergency Medical Transport Dispatcher at UVA Health, your clinical background and operational judgment directly support safe,timelypatientmovement across one of Virginia’s most advanced academic health systems.

This is a role for experienced EMTs and Paramedics who want to extend their impact beyond the field, applying clinical insight, calmdecision making, andsystem levelthinking in ahighreliabilitycommand environment.

The Role

MEDCOM serves as the centralized hub for emergency andnonemergencymedical transport coordination across UVA Health. As a dispatcher, you translate clinical urgency into precise action, ensuring the right resources move at the right time for the right patient.

Your work blends clinical awareness with operational control and includes:

• Coordinatingmedical transport requestsacross inpatient, emergency, and specialty servicesfor multiple hospitals.

• Applying EMT or Paramedic clinical knowledge toprioritize transport needsand assess acuity

• Communicating clearly and professionally with EMS crews, hospital teams, and external partners

• Managing multiple requests simultaneously whilemaintainingaccuracy and situational awareness

• Documenting transport activity and decisions in real time using established systems and protocols

• Supporting patient safety through effective handoffs, escalation, and problem resolution

What an average day looks like:

You will work in afast pacedcommunications center where conditions shift quickly. Calls vary from routine transfers totimesensitive;highacuitymovements requiring decisive coordination. The pace is steady, the expectations are high, and the impact of your decisions is immediate and measurable across the care continuum.

This role rewards professionals whoremaincomposed under pressure, think several steps ahead, and understand how operational excellence supports clinical outcomes.

Why UVA Health

UVA Health is anationally recognized academic medical centerwhere complex care demands seamless coordination behind the scenes. MEDCOM plays a strategically vital role in ensuring patients receive the right level of care at the right location, without delay.

Whydoexperienced EMS professionals choose UVA Health for this work:

• Practice within alarge, integrated health systemthat includes a Level I Trauma Center and highly specialized inpatient services

• Be part of amission drivenorganization committed topatient safety, reliability, and clinical excellence

• Work in a role whereEMSexpertiseis respected and essential, not secondary

• Gain exposure tosystemwideoperations that broaden career pathways beyond traditional field roles

• Collaborate with multidisciplinary teams who rely on MEDCOM as a trusted operational partner

Additionalhighlights include:

• Relocationassistancemay be available for qualified candidates

• Competitive compensation and comprehensive benefits

• A stable, professional environment designed forlong-termcareer sustainability

• The opportunity to influence care delivery at a systems level whileremainingclinically connected

This position is critical to UVA Health’s ability to move patients safely and efficiently across a complex care network.

Why People Love Living in Charlottesville

Charlottesville offers a rare combination of professional opportunity and quality of life. Set in the foothills of the Blue Ridge Mountains, the area provides easy access to hiking,cycling, and outdoor recreation alongside a vibrant food, arts, and music scene. Thecommunity is welcoming, the cost of living is more approachable than larger metro regions, and the pace of life supports balance for healthcare professionals and their families. For thoserelocatingfrom busier markets or demanding field roles, Charlottesville offers room to breathe without stepping away from meaningful,high impactwork.