Operational Risk Manager (Business Resiliency) – (Hybrid – 3 days in office – VA, TX)

At Freddie Mac, you will do important work to build a better housing finance system and you’ll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation.

Position Overview:

Do you have a passion for connecting the dots and leveraging your keen critical mind to make a meaningful impact? If so, the Single-Family (SF) Operational Resiliency Team (SF-OR) has an exciting opportunity for an Operational Risk Manager to join our high performing team of enthusiastic, collaborative, and talented professionals with diverse backgrounds. The team is a centralized organization that manages the Operational Resiliency Risk program for both the SF Portfolio & Servicing and SF Acquisitions divisions. Our mission is to drive the adoption of and ensure compliance with regulatory, enterprise policy / standards, and framework requirements to support safeguarding both divisions’ preparedness to respond to disruptions of critical business processes.

The Operational Risk Manager will have direct exposure to the SF Business process leadership and teams, with an opportunity to learn about business processes, critical personnel, third-party, and technology that support Freddie Mac’s Single-Family Business. The Operational Risk Manager will report directly to the Senior Operational Resiliency Risk Manager.

Our Impact:

• Partner with various enterprise risk, divisional risk, and business teams to drive alignment on regulatory and enterprise requirements, solutions for program maturity / efficiencies, and assess divisional risk profile rating
• Establish efficient standardized end-to-end execution approaches in alignment with enterprise risk methods
• Lead business partners in achieving demonstrable and consistent Operational Resiliency compliance
• Manage challenges from regulatory and enterprise risk entities to defend the divisional state of resiliency

Your Impact:

Leverage strong relationships with SF business partners and enterprise risk teams to facilitate / manage the following:

• Collaborate with various enterprise risk entities to align on regulatory and enterprise risk program requirements
• Foster a risk aware culture by enhancing SF business partners’ understanding of Business Resiliency concepts, compliance requirements, and strategic connections
• Proactively stay abreast of regulatory and enterprise requirement changes to assess program impacts
• Conduct Process Criticality Assessments and support ARIS Process Modeling Exercises
• Conduct Business Impact Assessments, develop Business Continuity Plans, plan & execute Business Continuity Tests, and conduct Inherent & Residual Operational Resiliency Risk Assessments
• Conduct policy / standard gap assessments and satisfy regulatory and enterprise risk entities’ challenges
• Identify program maturity and efficiency improvement recommendations and drive to solution
• Support Operational Resiliency program planning, projects, analytics, and reporting
• Cross-train and mentor team members
• Support the SF Crisis / Incident Mgmt. Team to manage disruptions and close action items as needed
• Support SF-OR Third-Party Seller / Servicer Business Resiliency Risk Reviews and Guide changes as needed

Qualifications:

• 8+ years of related experience. Industry Business Continuity Certification preferred.
• Bachelor’s Degree in related field
• In-depth understanding of operational risk and business continuity management principles at large financial services institutions, including regulatory expectations, and industry standards
• Excellent critical thinking, organizational, problem solving, communications (written & verbal), risk management, leadership, and relationship management skills
• Ability to partner with and influence key stakeholders in an open, collaborative environment is key
• Strong ability to understand the tactical requirements connection to the strategic value
• Self‐motivated and capable of managing multiple priorities simultaneously
• Ability to navigate ambiguity, adapt to change, and quickly pivot to continue to deliver quality results

Keys to Success in this Role:

• Intellectual agility, emotional intelligence, and interpersonal flexibility
• Strong facilitation, consultation, and presentation skills
• Ability to work and collaborate with multiple cross-divisional diverse stakeholders
• Deep curiosity to learn about business processes
• Ability to apply data to help inform strategy and direction
• Understanding of Freddie Mac Single-Family division business operations

Current Freddie Mac employees please apply through the internal career site.

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others.

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.

Time-type:Full time

FLSA Status:Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $126,000 – $190,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.

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