Operations Project Manager

• Coordinate with internal program teams, industry, government, project partners, and other stakeholders to ensure events run smoothly and meet organizational goals.
• Serve as the primary point of contact for eShow registration and exhibit modules, including form creation, updates, reporting, and data analysis.
• Act as the primary registration contact for attendees and exhibitors, responding to inquiries, providing customer service, and issuing invoices, receipts, and reports. Manages onsite registration desk.
• Respond to internal and external client emails, web inquiries, and phone calls.
• Serve as the primary onsite contact during events; execute and manage all event-related contracts and logistics including Event move-in/move-out; food & beverage; temporary staffing; Audio/Visual; Exhibit services; Security; Internet services, etc.
• Collaborate with internal program teams to assess and assign for event programs: session rooms, room sets, Audio/Visual, and F&B.
• Provide regular updates and guidance throughout the event planning process to internal teams, management, and external stakeholders.
• Maintain and update program and project databases to ensure accurate data collection for future planning and lessons learned.
• Assemble, edit, and proofread event-related web sites, documents and materials.
• Perform administrative and coordination tasks including bulk email merges, phone outreach, correspondence preparation, and follow-ups with program participants and stakeholders.

Additional Responsibilities:

• Performs other duties as assigned.

Qualifications:

• Bachelor’s degree required and 5 years relevant experience or Master’s degree and two years relevant experience.
• 5+ years of proven, directly related experience in event or operations management.
• Demonstrated experience coordinating large-scale events (500+ attendees), including exhibitions and convention center environments.
• Strong organizational, project planning, communication, and interpersonal skills.
• Experience working with technology, academic, industry, military and/or government communities preferred.
• Experience with event management software, including eShow and Cvent, is highly desirable.
• Self-starter with the ability to work independently and with minimal supervision.
• Excellent time management skills and ability to meet strict deadlines.
• Ability and willingness to travel up to 25% (approximately 5 events per year).
• Ability to lift up to 30 pounds, with or without reasonable accommodation.
• Physical requirements include walking, bending, stooping, reaching, standing, and prolonged sitting.
• Must be either a U.S. Citizen by birth or naturalization.
• Must successfully pass a background to access sensitive information and automated systems.
• This position is subject to a background check that includes a review of criminal records. In reviewing an applicant’s criminal history, the company will consider prior criminal convictions that have a relationship to the job duties and responsibilities of the position. The company considers the nature of the crime, the time that has elapsed since the crime and the job duties for the position at issue in making an individualized determination. Individuals may be excluded when the company determines, based on the above factors, that hiring, transferring or promoting the applicant would pose an unreasonable risk to the business, its employees or its customers and vendors.

Physical Efforts
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regular physical activity to include walking, bending, stooping, reaching, standing and prolonged sitting.
Ability to use phone and computer systems, copier, fax, and other office equipment.
Must be able to occasionally move/lift up to 25 pounds with or without reasonable accommodation.
Work Environment
This is a FULLY remote position with up to 25% travel annually.
Noise level in the work environment is usually moderate.
ATI is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, Individuals with Disabilities and all other protected classes.
Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system.
If you require accommodations to complete this Application, please contact Human Resources at hr@ati.org.
Anticipated starting salary is in range commensurate with education and experience:
$75,000 – $78,000