PATIENT ACCESS SERVICE REP, FH – NEUROSC in MILWAUKEE, Wisconsin

JOB REQUIREMENTS: Discover. Achieve. Succeed. #BeHere Location:
US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility. This job is ON –
SITE. FTE: 1.000000 Shift: Shift 1 Schedule: 7:30am – 4pm Will support
Neurosurgery and is a non-patient facing role. Job Summary: The Patient
Access Service Representative (PASR) delivers an exceptional patient
experience for “front of house”/patient facing needs. Proactively
greets patients and visitors and creates a helpful, positive, welcoming
and friendly patient experience. Provides outstanding customer service
both in person and on the phone. EXPERIENCE DESCRIPTION: A minimum of
one year of experience as a receptionist/assistant or work in a customer
service field is required. Previous experience in a healthcare setting
preferred but not necessary. EDUCATION DESCRIPTION: High School diploma
or equivalent is preferred. SPECIAL SKILLS DESCRIPTION: Effective
communication skills, oral and written required. Ability to multi-task.
Strong proactive organizational skills a must. Must have excellent
customer service skills. Must be proficient in Microsoft Outlook, Excel
and Word. Knowledge of medical terminology and EpicCare is preferred.
Perks & Benefits at Froedtert Health Froedtert Health Offers a variety
of perks & benefits to staff, depending on your role you may be eligible
for the following: * Paid time off * Growth opportunity- Career
Pathways & Career Tuition Assistance, CEU opportunities * Academic
Partnership with the Medical College of Wisconsin * Referral bonuses *
Retirement plan – 403b * Medical, Dental, Vision, Life Insurance, Short
& Long Term Disability, Free Workplace Clinics * Employee Assistance
Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving
Assistance, Discounts on gym memberships, travel and other work life
benefits available The Froedtert & the Medical College of Wisconsin
regional health network is a partnership between Froedtert Health and
the Medical College of Wisconsin supporting a shared mission of patient
care, innovation, medical research and education. Our health network
operates eastern Wisconsin’s only academic medical center and adult
Level I Trauma center engaged in thousands of clinical trials and
studies. The Froedtert & MCW health network, which includes ten
hospitals, nearly 2,000 physicians and more than 45 health centers and
clinics draw patients from throughout the Midwest and the nation. We are
proud to be an Equal Opportunity Employer who values and maintains an
environment that attracts, recruits, engages and retains a diverse
workforce. We welcome protected veterans to share their priority
consideration status with us at 262-439-1961. We maintain a drug-free
workplace and perform pre-employment substance abuse testing. During
your application and interview process, if you have a need that requires
an accommodation, please contact us at 262-439-1961. We will attempt to
fulfill all reasonable accommodation requests. ***** APPLICATION
INSTRUCTIONS: Apply Online:
https://www.aplitrak.com/?adid=YmJnZW5lcmljLjE5NDYzLjg3NzBAZnJvZWR0ZXJ0Y29tcC5hcGxpdHJhay5jb20