Performance and Controls Support Manager

Job title:

Performance and Controls Support Manager

Company

Transport for London

Job description

Salary – £40,000 – £49,500 (depending on skills, knowledge and experience)
Location – Stratford, with hybrid working
Contract Type – TfL, Perm, Band 2Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.Overview of project/role
To support the Performance and Controls Managers to deliver RFLI’s ( Rail for London Infrastructure) compliance to corporate governance and regulatory requirements. To support the monitoring of Elizabeth Line stakeholder and duty holder roles and activities. To assist in the development of mechanisms for the delivery of Elizabeth Line outputs within the framework of Technical Standards for Interoperability and ROGS. (The Railways and Other Guided Transport Systems (Safety) Regulations 2006.)Key Accountabilities

• Support the Performance & Controls Managers in the development and delivery of reports relating to RFLI standards and other processes to ensure that RfLI are working in line with industry standards and broader rail and industry regulation.
• Ensure through effective gathering of information and timely updating of Excel, Word and PowerPoint documents that the requirements of the various RFLI reporting regimes are met
• Keep all trackers and internal news briefings updated in a timely manner to ensure Performance & Controls Management is up to date or ahead of the curve on upcoming regulatory, industry Rail Safety and standards board (RSSB) and corporate (TfL) process and standards (e.g., British Standards Institution & Network Rail standards) changes with an initial assessment of their impact on the Elizabeth Line.
• Responsible for the planning and organisation of Performance & Controls meetings in relation to Standards and other processes and recording of accurate outputs and actions.
• Responsible for administering the processes for management of the various (Standards, Product and Space Allocation) registers, trackers, inboxes, and meeting minutes for the Elizabeth Line.
• Support the regulation and co-ordination of verification activities, configuration control processes and input/output to/from the Elizabeth Line document control team
• Responsible for communication of Standard related industry alerts (safety, products, incidents etc.) to the wider RFLI team to ensure they are aware of developments which are outside of our business and publishing news stories on the RfLI SharePoint site
• Meet regularly as required with Custodians and Asset Engineers to ensure a regular cadence of updating and reporting for all documents that require periodic revision.
• Develop a ‘continuous learning’ aptitude to become a subject matter expert in the regulation of standards, and other processes relevant to the Elizabeth line.

Skills, Knowledge & Experience
Skills

• Ability to deliver results with others where there is a multiplicity of conflicting priorities
• Planning, organisational and prioritisation skills to take on and progress several activates running simultaneously
• An eye for detail to ensure accurate, quality outputs that can be relied upon to support business decision making
• Clear communication skills, both verbal and written, including the presentation and interpretation of data and information and the ability to prepare concise reports
• Team player with strong interpersonal skills able to work with and influence a range of highly skilled, professionals at all levels. Ability to negotiate schedules with colleagues to accommodate meetings and other essential activities
• A keen willingness to be helpful and supporting, providing direct support to others to achieve the wider goals and objectives of the organisation
• Proficient in MS Office

Knowledge

• Entry level knowledge of corporate Governance activities, its component parts and how they are used to deliver required results.
• A good understanding of business management systems, their importance and methods used to create and use them
• A working knowledge of reporting mechanisms, their purpose and application.
• Sound understanding of the Elizabeth Line geography, its interfaces and business goals.
• Entry level knowledge of business improvement techniques and their use
• An understanding of the role of Railway Legislation and its application
• Knowledge of historic background to the Crossrail Programme and the Elizabeth Line infrastructure
• Entry level understanding of RfLI obligations as an inter-operable, open-access rail infrastructure manager

Experience

• Proven experience of working in a support management role in the railway industry
• A good understanding of the production of reports, meeting minutes and process reviews
• An understanding of standards management and associated change controls
• Use of proprietary and TfL IT products for preparation of reports and corporate information processing
• A broad understanding of audit programme input/output documentation and follow-up of corrective action close-out

Equality, diversity and inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.Application ProcessPlease apply using your CV and a one page covering letter.Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter. PDF format preferred and do not include any photographs or imagesThe closing date for applications is Friday 29th November @ 23:59BenefitsIn return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 30 days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Private healthcare discounted scheme (optional)
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel

Expected salary

£40000 – 49500 per year

Location

Stratford, East London

Job date

Sun, 17 Nov 2024 01:06:07 GMT

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