Receptionist

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Randox Laboratories continues to develop disruptive innovations within the Diagnostics and Healthcare sector globally. We are proud to have been named the Number 1 company in Northern Ireland, for the second consecutive year in the “Belfast Telegraph Top 100 Companies 2024”. Our staff are at the heart of everything we do and achieve. We have a new opportunity for a Receptionist within our team based in Crumlin, NI.

What does our Front Desk team do?

Our front desk staff covers a variety of responsibilities within and wider Randox, offering excellent customer service to both our clients and customers, providing administrative support to wider teams such as payroll and some diary management for our senior stakeholders.

Location: 55 Diamond Road, Crumlin, BT29 4QY.

Contract Offered: Full-time, Permanent

Working Hours: 40 hours per week, Monday to Friday. Various: 8-4:40/8:10-4:50/8:40-5:20/8:50-5:30. (Rota)

What does the receptionist role involve?

A varied role, responsible for the operation of our main switchboard, maintenance of the internal time management system, general greet and meet of different stakeholders: Customers, Clients, Interviewees, and assisting other departments such as HR and Recruitment.

Operating the main telephone switch board.
Leasing/connecting different stakeholders.
Updating time management systems.
Administrative duties.
Assisting wider departments such as HR, Recruitment.
Booking meeting rooms.
Diary Management.

Who can apply?

This role would suit someone who enjoys a varied role, while some relevant receptionist or customer service or administration experience would be desirable, we are open to candidates without this experience, as we will offer full training.

Other Essential criteria:

GCSE level qualification within English and Maths.
Ability to manage inbound calls.
Effective communication skills: writing and listening.
Eye for detail (inputting data)
Good proficiency with everyday IT programs.
Eligibility to work within the UK.

Desirable:

Previous administration or receptionist experience
Experience using/managing a switchboard.

How do I apply? (Fast process)

Click Apply on the site you are seeing this advert. You will then submit your CV to Randox for review. This advert may be open for as long as 30 days, although we may close the advert early if we receive sufficient applicants.