Receptionist

Job Introduction

• 30 hours per week
• Monday – Friday (shifts between 0700 – 1800)
• £12.97 per hour
• 3 Months Fixed Term Contract

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Job Introduction:

Are you passionate about delivering exceptional customer service and being the friendly face that sets the tone for a positive experience? As a Receptionist at HMRC Manchester, you’ll be delivering exceptional customer service and provide first-class support to both the Sodexo team and HMRC personnel. This role involves a mix of reception, administrative, and general support duties across the site.

What you’ll do:

• Act as the first point of contact for visitors, handling calls, emails, and general enquiries.
• Perform receptionist and administrative duties including filing, organising paperwork, and maintaining records.
• Manage meeting room bookings via the internal Matrix system and support room set-ups as required.
• Operate and assist with AV systems for meetings and conferences.
• Report any maintenance issues or hazards promptly and ensure compliance with Health & Safety procedures.
• Maintain high standards of personal presentation, hygiene, and uniform.
• Support café operations and refill refreshment areas when required.
• Work flexibly to cover holidays and absences when needed.
• Liaise with the porterage and facilities teams via the internal radio system.
• Provide outstanding customer service and assist in creating a welcoming environment.

What You Bring:

Essential:

• Strong customer service and communication skills.
• Awareness of Health & Safety and willingness to follow procedures at all times.
• Ability to work effectively as part of a team and support shared goals.
• Attention to detail and commitment to maintaining high standards.

Desirable:

• Experience in a similar front-of-house, receptionist, or administrative role.
• Ability to work independently and manage priorities confidently.

What we offer:

Workingwith Sodexo is more than a job; it’s a chance to be part of somethinggreater. You’ll belong in a company and team that values youfor you; you’ll act with purpose and have an impact through your everydayactions; and you’ll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Ready to be part of somethinggreater? Apply today!

Attached documents

• 2025 Benefits UK Brochure V9.pdf

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Salary £12.97 per hour

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