Retail Customer Service Specialist

jobs-near-me.org

<div class="description-preview”>

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

OVERVIEW:

The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.

  • Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience.
  • Serve as primary customer service provider at the front end and liaison between customers and management.
  • Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions.
  • Assist manager with department scheduling, directing workflow, daily associate assignments, and monitoring department presentation standards; monitor Front End associates to ensure they are meeting performance expectations.
  • Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
  • Promote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
  • Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
  • Take an all-hands-on-deck approach to support the team across the store.
  • Perform other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like at DICK’S Sporting Goods. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:

  • Ensures Accountability
  • Customer-Focus
  • Collaborative
  • Instills Trust
  • Decision-Quality/Decision-Making Abilities
  • Action-Oriented

QUALIFICATIONS:

  • Prior retail sales, cashier, or customer-focused experience preferred.
  • Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. items occasionally (up to 5 times per hour).
  • Ability to work extended periods of time (up to 4 hours) standing or walking.
  • Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Read Full Description

Apply
To help us track our recruitment effort, please indicate in your cover/motivation letter where (usajobvacancies.com) you saw this job posting.

Share

Logistics Analyst IV

jobs-near-me.org <div class="isg-job-description"> Logistics Analyst IV Job Locations US-WA-Joint Base Lewis McChord ID 2025-3889 position…

38 minutes ago

Logistics Analyst IV

jobs-near-me.org <div class="isg-job-description"> Logistics Analyst IV Job Locations US-AK-Anchorage ID 2025-3887 position Type Regular Full-Time…

38 minutes ago

Logistics Analyst IV

jobs-near-me.org <div class="isg-job-description"> Logistics Analyst IV Job Locations US-MD-Frederick ID 2025-3886 position Type Regular Full-Time…

38 minutes ago

Management Analyst – Middle (Management Analyst – Middle, Materiel Fielding)

jobs-near-me.org <div class="isg-job-description"> Management Analyst - Middle (Management Analyst - Middle, Materiel Fielding) Job Locations…

38 minutes ago

Program Manager III (Program Manager – Materiel Fielding)

jobs-near-me.org <div class="isg-job-description"> Program Manager III (Program Manager - Materiel Fielding) Job Locations US-MD-Frederick ID…

38 minutes ago

Logistics Analyst IV

jobs-near-me.org <div class="isg-job-description"> Logistics Analyst IV Job Locations US-CO-Fort Carson jobs-near-me.org US-NC-Fort Liberty jobs-near-me.org US-MD-Frederick…

41 minutes ago
For Apply Button. Please use Non-Amp Version

This website uses cookies.