Service Desk Analyst

Job title:

Service Desk Analyst

Company

Saint-Gobain

Job description

Why do we need you ?Kickstart Your IT Career as a Service Desk Analyst!Are you a recent college leaver ready to dive into the fast-paced world of IT? Do you want to gain hands-on experience and grow in a vibrant tech environment? If you’re eager to launch your exciting career journey, we have the perfect opportunity for you!Position: Service Desk Analyst
Company: Saint-Gobain Digital
Location: East Leake, Loughborough (Hybrid)
Type: Permanent, Full-Time
Hours: 36.25 hours per week
Opportunity: ICT Level 3 ApprenticeshipAbout the Role:As a Service Desk Analyst at Saint-Gobain Digital, you will be the first point of contact for IT queries across all our UK & Ireland businesses. You will play a critical role in providing first-line support for application issues, communication, and hardware queries. This is your chance to dive into the world of IT support, learn on the job, and grow your skills in a supportive and innovative environment.Key Responsibilities:

• Respond to IT queries from colleagues across Saint-Gobain UK & Ireland.
• Handle application issues, communication, and hardware queries efficiently.
• Provide exceptional customer service and support to colleagues at all levels of the business.
• Collaborate with other IT teams to ensure swift resolution of technical problems.
• Maintain accurate records of issues and resolutions in our ticketing system.

What We Offer:

• ICT Level 3 Apprenticeship: Gain a nationally recognized qualification while you work.
• Hybrid Working: Enjoy the flexibility of working both remotely and on-site.
• Permanent Role: Secure a stable and long-term position within our company.
• Professional Development: Continuous learning opportunities and career progression.
• Supportive Team: Be part of a friendly and collaborative team that values your growth.

About You:

• A recent college leaver with a keen interest in IT.
• Excellent communication and problem-solving skills.
• A proactive and customer-focused attitude.
• Basic understanding of IT principles and eagerness to learn more.
• Ability to work both independently and as part of a team.

Why Join Saint-Gobain Digital?Saint-Gobain is a global leader in the construction and manufacturing industry, committed to creating great places to live and improve daily life. By joining our digital team, you’ll be part of a company that values innovation, sustainability, and employee development. We offer a vibrant work culture where your contributions are valued and your career aspirations are nurtured.Ready to Start Your IT Career with Us?If you’re enthusiastic about IT and ready to take the first step in your career, we’d love to hear from you! Apply now and begin your journey with Saint-Gobain Digital.

Expected salary

Location

Loughborough, Leicestershire – East Leake, Nottinghamshire

Job date

Fri, 09 Aug 2024 00:39:30 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobs-near-me.eu) you saw this job posting.