Supervisor, Administration

Job Req Number: 91385

Time Type: Full Time

Supervisor, Administration 

It takes a special kind of drive to keep the world moving; and due to growth, DSV is looking to recruit. Please see the links* at the bottom the page, to find out more about DSV. 

DSV are recruiting for a Supervisor, Administration at Peterborough. 

Role Overview 

The Administration Supervisor is responsible for overseeing administrative operations to ensure smooth execution of logistical processes. This includes managing documentation, coordinating with various departments (such as operations, finance, and customer service), supervising administrative staff, and ensuring that all regulatory requirements and client expectations are met efficiently. The role requires strong leadership, organisational, and communication skills, with an emphasis on time-sensitive freight operations. 

Key Tasks 

• Oversee the daily tasks of the administration team, ensuring workloads are effectively managed and deadlines are met.
• Provide leadership, training, and performance management to administrative staff to maintain a high level of accuracy and productivity.
• Allocate and delegate tasks based on team strengths and workload priorities.
• Prepare and submit regular reports to senior management on administrative operations, performance metrics, and any issues that need attention.
• Track KPIs related to freight documentation accuracy, turnaround times, and staff productivity.
• Receive in and generate outgoing correspondence and complete necessary administration tasks for all Managers in a timely fashion, to support them in the completion of their roles.
• Produce monthly invoices and recharge schedules to clients and customers for all additional services delivered to ensure accounts are maintained as accurate.
• Ensure invoices and payments are processed accurately and in a timely manner, collaborating with the finance team to resolve any financial discrepancies.
• Handle and resolve any documentation discrepancies .

Skills and Competencies 

• You must be a committed player within the site administration team supporting colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices.
• It is essential that you have at least 1 years’ experience of working in a Customer Service role.
• Previous accounting experience is an advantage.
• Proficiency in Microsoft office Suite, especially in Excel and an understanding of the CargoWrite software system.
• Strong leadership and team management skills.
• Excellent organizational, problem-solving, and multitasking abilities.
• Attention to detail and accuracy in documentation and data management.
• Solid understanding of international trade regulations and customs requirements.
• Excellent written and verbal communication skills.

What can we offer you? 

• Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries.
• Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally. For further details on how DSV is working towards these targets, please see here.
• Be part of a company that has strong company values, to find out more about DSV, including our Values, click here.
• In addition, we can offer access to a selection of employee benefits, such as:
• Enhanced Annual Leave Entitlement from your start, which increases with length of service.
• Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
• Salary Sacrifice Cycle Scheme
• WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
• LifeWorks app for access to cashback and discounts on high street and online brands.
• Life Insurance and which includes access to expert probate support.
• Eyecare Voucher Scheme

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand. If you are a Recruitment Agency, please contact ukierecruitment@dsv.com to discuss 

DSV Careers 

If you want to know a bit about DSV Careers, please see below**** 

Links: 

• Link 1 – https://www.youtube.com/watch?v=1QJLhUSBN_0
• Link 2 – https://www.dsv.com/en/sustainability-esg
• Link 3 – https://www.dsv.com/en/about-dsv
• Link 4 – https://www.youtube.com/watch?v=SnMpG10Po3w

DSV – Global Transport and Logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.

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