Systems Administrator

Position Description

Looking for a high energy and fast-paced environment where you can make a difference every day? Discover this great opportunity to join our team as a Systems Administrator II. 

As a Systems Administrator, you will:

• Monitor and maintain the performance, availability, and reliability of IT systems and infrastructure.
• Develop, implement and maintain monitoring solutions using tools such as SolarWinds, Open Text, Ansible, SCOM.
• Analyze system performance data and generate reports to identify trends and potential issues.
• Respond to alerts and incidents, performing root cause analysis and implementing corrective actions.
• Collaborate with IT and development teams to ensure system stability and performance.
• Create and maintain documentation for monitoring processes, configurations, and procedures.
• Participate in on-call rotation to provide 24/7 support for critical systems.

Qualifications

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in systems monitoring, network administration, or a similar role.
• Proficiency with SCOM.
• Strong understanding of network protocols, system architecture, and IT infrastructure.
• Experience with scripting languages (e.g., Python, Bash, PowerShell) for automation.
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork abilities.

Preferred Qualifications:

• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
• Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes).
• Certifications such as CompTIA Security+, ITIL, Azure/AWS Cloud certification, etc

This position requires the candidate to work out of the Arlington, VA office once a week.

In compliance with state and local laws regarding pay transparency, the salary range is $78,000 – $95,000; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.

If you are interested in supporting and working with our passionate Serco team – then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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