Technical Project Manager

Lenovo Infrastructure Solution Group (ISG) Cloud Service Provider (CSP) team is seeking a Senior Technical Project Manager (TPM) to lead server product development for Tier-1 hyperscale customers. In this role, you will manage cross-functional development teams to deliver best-in-class server systems-spanning customer scope management, requirement clarification, design implementation, and validation. Additionally, you will collaborate with key functional teams (including Architecture, Procurement, Manufacturing, and Service) to ensure validated products transition smoothly into mass production and are successfully delivered to customers.

Key Responsibilities

• End-to-End Program Ownership: Own and manage product development programs for Tier-1 customers. Drive comprehensive project planning (schedule and budget), proactively mitigate risks, manage stakeholder expectations, and ensure the project team achieves on-time delivery for all milestones.
• Cross-Functional Leadership: Lead multidisciplinary engineering and operational teams (including EE, ME, Thermal, BIOS, BMC, Validation, Manufacturing, and Supply Chain) to rapidly resolve customer-reported design, quality, compatibility, firmware, and hardware issues.
• Engineering Change Management: Oversee project change requests, including Engineering Change Orders (ECOs), Bill of Materials (BOM) updates, firmware/hardware revisions, and regression validation plans.
• Global Collaboration: Partner with global teams across the US, Taiwan, and international manufacturing sites to align priorities and ensure seamless execution.
• KPI & Risk Reporting: Track, analyze, and report key program metrics (KPIs), risks, and mitigation strategies to both internal executives and external customers.
• Customer Relationship Management: Work closely with customer program managers, system leads, and engineering teams to provide timely status updates and maintain strict alignment on priorities and deliverables.
• Sustaining & Quality Support: Coordinate and monitor Field Replaceable Unit (FRU) returns, Failure Analysis (FA), Root Cause Analysis (RCA), and the implementation of corrective actions.
• Continuous Improvement: Capture and share lessons learned and best practices to elevate team capabilities and optimize future project execution.