Transportation CSR

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<div class="isg-job-description“>Job Title: Transportation CSR
Location: 2112-1 Enrico Fermi Dr., San Diego, CA 92154 (Onsite)
Duration: 6 Months
Work Hours: 8:00 AM – 5:00 PM PST (subject to change)
Role & Responsibilities:

• Communicate and resolve both major and minor operational issues.
• Support Transportation Management (TM) operations.
• Monitor and ensure on-time delivery against Requested Delivery Dates (RDD) and scheduled appointments.
• Handle customer service responsibilities including track and trace activities.
• Manage and report Key Performance Indicators (KPIs) related to transportation.
• Monitor and track shipments, verify in-transit information, and manage customer appointments.
• Provide monthly updates to customers regarding shipment status and delivery performance.

About our Company: –
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer” and “US Citizens & all other parties authorized to work in the US are encouraged to apply.”
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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