Sr Instructional Designer

Job Summary
This role is responsible for defining, implementing, and sustaining the learning strategies for NiSource Gas and Electric Operations. Partners with line of business stakeholders and leadership to identify, project, and prioritize organizational competency needs. Develops and drives learning initiatives to meet business priorities. Drives continuous improvement through data-based decisions and processes.
Essential Functions

• Defines and drives alignment to business and strategic priorities through long-term forecasting and risk-based prioritization.

• Defines and drives continuous improvement initiatives to ensure training development and delivery processes are effective, efficient, and in alignment with organizational goals.

• Collaborates with business partners at all levels to identify organizational competence needs and creates, implement, and monitor effective training strategies.

• Develops, mentors, and supports Training Department staff to strengthen instructional quality, technical expertise, and alignment with organizational learning standards.

• Sets training development and delivery standards and best practices through industry relationships and align consistency across states.

• Monitors training and business competence indicators and metrics to provide data-based decision models to prioritize learning and process improvement initiatives.

• Creates, implements, and maintains processes to align competency and training requirements to business level work plans, resourcing, and qualification requirements.

• Leads teams to analyze, design, and develop key training initiatives.

• Evaluates, hires, supervises, and manages appropriate internal and contract resources to implement and sustain key training initiatives.

• Tracks and manages development and maintenance budgets (actuals/forecast) to ensure projects are prioritized to business needs.

• Researches and stays current with best practices in adult learning methods by participating in industry and learning benchmarking and conferences.

Required Qualifications For position

• Bachelor’s Degree in Instructional Program Design, education, Leadership Development, Organization Development or equivalent combination of education, training and experience

• Advanced level experience in training facilitation and development for both classroom and eLearning environments

• Knowledge and extensive past use of a broad range of learning strategies and technologies

• Working knowledge of budgeting, forecasting, variance analysis and financial report design

• Excellent analytical and troubleshooting skills

• Excellent written and oral communication skills that include the ability to communicate sensitive, confidential, or complex information

• Strong collaboration and management skills

• Ability to work well across all levels of an organization

• Excellent computer skills, including Excel and other software applications

• An ability to manage multiple projects simultaneously

• Ability to travel. (Approximately 25%)

Preferred Additional Qualifications for Position

• Knowledge of gas operations and regulations including OSHA and DOT Operator Qualifications

• Experience working for a Gas Utility/Gas line of business

• Understanding of the Utility business environment and leadership philosophy, concepts and best practices

• Lean Six Sigma Certification-IASSC Lean Six Sigma or other process improvement certification Upon Hire

Physical Demands
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

ADA Accommodations

If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.comor 1-888-640-3320

E-Verify

NiSourceparticipates in the U.S. Department of Homeland Security’s E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:

• E-Verify Poster(English and Spanish) E-Verify Participation Poster English and Spanish
• Right to Work Poster(English and Spanish) If you have the right to work, don’t let anyone take it away

Salary Range*:

$82,200.00 – $123,200.00

*The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.

Posting Start Date:

2026-04-22

Posting End Date (if applicable):

2026-05-06Please note that the job posting will close on the day before the posting end date.